Shipping & Delivery Policy

At I.M Rice Traders, we are committed to delivering your orders in a fast, safe, and reliable manner across Pakistan. Please read the shipping details carefully before placing your order.

1. Delivery Locations

We offer shipping services to all major cities and towns across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Hyderabad, and more.

2. Processing Time

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed the next working day.

3. Estimated Delivery Time

• Karachi: 1–2 working days
• Major Cities: 2–4 working days
• Remote Areas: 4–6 working days

4. Shipping Charges

• Shipping charges (if applicable) are based on the order weight and delivery location.
• Shipping charges will be displayed during checkout before you confirm your order.
• We may offer free delivery on certain promotions or minimum order amounts.

5. Order Tracking

Once your order is dispatched, you will receive an SMS or email with your tracking number and courier details. You can use this information to track your shipment online.

6. Delivery Attempts

If the courier is unable to deliver the package on the first attempt, they may try again. If the order remains undelivered after multiple attempts, it may be returned to us.

7. Shipping Partners

We use trusted courier companies like TCS, Leopard, CallCourier, and M&P to ensure reliable and timely deliveries.

8. Damaged or Missing Items

• If your package is damaged upon arrival, please notify us within 24 hours with photos.
• In case of missing items, kindly contact our support within 3 days of delivery.

9. Contact for Shipping Issues

If you have any questions regarding shipping or need assistance, please contact us:

📞 Phone: +92 303 2123070
📧 Email: imranrice25@gmail.com